The Value of a Defined Sales Process

Bill Walton • February 27, 2014
process

A company cannot grow consistently unless the sales process is repeatable, non arbitrary, and aligned with how clients buy. That’s why companies investing in a defined sales process experience a minimum of 5-10% revenue growth when a formal process is followed consistently (Sales Leadership in Action, 2010). Organizations without a documented sales process often exhibit several common symptoms, such as a disconnected and manual approach to selling and a lengthy cycle time to find prospects, get quotes out the door, and close orders.

The Solution:
Companies, not just their sales organizations, need to map the critical client interactions that reinforce the value they deliver through their processes, products and services. The goal of a validated sales process is to make routine the manner in which the entire organization engages clients. It’s a process designed to maximize each and every touchpoint they with a client and to thus drive greater buying commitment and post purchase satisfaction.

The Benefits of Designing and Implementing a Branded Sales Process:

  • Greater speed to decision and decreased length of sales cycles
  • Greater forecasting accuracy from understanding where each opportunity lies in its evolution
  • Greater execution from a what-to-do-and-when roadmap for salespeople, sales managers and other key roles
  • Articulates the most valuable touch points your organization has with clients
  • A defined set of coachable sales skills and actions (aligned with how clients buy)
  • A blueprint for the training you need to win along with defined roles for sales managers
  • Key ingredient to creating a sales culture for tenured reps as well as those new to the sales organization


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